DealokrKey idea
When a client does not respond
Use this guide as an operational starting point, then adapt it to the client, the scope and the rules that apply to your work.
Decide the rule before the project moves.
When a client does not respond is easier to manage when both sides can see the expected result, the person who decides and the next action. Start with the facts that affect the project rather than a vague promise.
Put the decision in a shared record.
Write down the scope, date, amount or approval step that applies to this project. A clear record helps a client act and helps you avoid rebuilding the context from scattered messages.
Do not mistake a workflow for legal, tax or financial advice.
This guide offers operational guidance for freelancers. Check the official source relevant to your situation and seek qualified advice whenever the decision has legal, accounting or tax consequences.
Operational example
When a client does not respond: follow up without inventing approval
After the stated date, resend the version link, restate the approval points and offer a new date. Do not treat silence as automatic approval unless that rule was explicitly agreed and is appropriate to your situation.
- Keep the same conversation thread and reference version.
- Mention the scheduling impact of no response.
- Seek advice if the blockage involves rights, money or a material issue.
